Wednesday, July 18, 2018

[NSwitch] - Early Purchase Bonus Missing from Preloaded Purchases

Formally announced today (July 18) is that some of the earliest preloads of Taiko no Tatsujin Nintendo Switch Version did not come with the Early Purchase Bonus that is the Gold Don-chan (ゴールドどんちゃん) Performance Character. The issue has been fixed for Nintendo eShop purchases after 18:00 on July 12 2018 and download code preloads after 14:30 on July 13 2018.

For those who purchased and preloaded the game before that will have to manually download the character with a separate download code from the Nintendo eShop. The codes should have been sent via email today (July 18) to the email address associated to the Nintendo account. Here's a sample of the sender and subject for such emails:

 
Thanks Bui from the Discord for letting us use this screenshot

Inside the email should be two codes: The 16-digit Download Code (ダウンロード番号) is the actual one for you to get your bonus content, but do keep the Reference Code (For Inquiries) (管理番号(お問い合わせ用)) in case you need assistance with the exercise. The download code will expire after July 18 2019.

If you never receive the email where you should have, you should contact BNEI Support with the contacts in the notice, quoting your 21-digit Support Number (サポート用の番号), accessed from your Switch by My Page > User Settings.

Notice on NS1 main site